My second year of college, my friend and I carpooled
together just about every day. Our classes got out at the same time, so she
would ride with me and we would usually meet her father somewhere in town for
lunch. One of our favorite places to go back then was Wendy’s. And at the
particular Wendy’s we went to, there was one particular cashier that you couldn’t
help but love. She was an older black lady with short gray hair. She was short
in stature, but had a rather large personality. It didn’t take me long to
realize that most people, at least her regular customers, called her by her
first name, and she seemed to know most of theirs, as well. My friend always
went to Wendy’s because she liked the food, but Miss Stacie quickly became my reason.
We hadn’t been going there long when I began to notice that
Miss Stacie had memorized my order. I am a rather boring person who tends to
order the same thing every time, so it didn’t take her long to start greeting
me with, “You want your nuggets and a potato”? But a year later, I transferred to
a different school and I wasn’t able to go to Miss Stacie’s Wendy’s near as
often. However, the next time I went in about six months later, I discovered
that it didn’t matter how long it had been since the last time I was there.
Miss Stacie still remembered anyway. When I walked through that door and up to
her counter, she said, “Where you been? You want your nuggets and a potato…and…sweet
tea”? And to this day, she still remembers, no matter how long it’s been.
One time, while I was eating my lunch, a customer walked in
that Miss Stacie had not seen in years. The second she saw him, she began to
scream as though the building were on fire and then proceeded to jump up and
down as though she herself were on fire. She then flung open the door, run
around the corner, and gave him the kind of hug you might give someone if you
knew that that was going to be their last day on planet earth. She then just
kept repeating, “I can’t believe it’s you. I can’t believe it’s you. I can’t
believe it’s you. I haven’t seen you in years. I can’t believe it’s you.” When
is the last time a cashier has greeted you that way?
It’s been nearly a year since I’ve seen Miss Stacie, and I
hope to be able to make it back sometime soon. Miss Stacie is the kind of
person that makes the world go ‘round. She takes pride in what she does, and it
isn’t hard to notice. But most of all she finds joy in putting a smile on
customers’ faces. She seems to forget that she’s a cashier in a popular
fast-food restaurant chain, and it’s almost like you’re a guest in her own
kitchen. If only more people took on her attitude, this world would be a much
better place.
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